Privacy Policy

Privacy Policy

Last modified: 2016-05-04


Inter IKEA Holding B.V. (“Company” or “We”) respects your privacy and is committed to protecting it through compliance with this privacy policy (Policy). This policy (together with our Terms of Use and any other documents referred to in it) describes the personal information that we collect from you, or that you provide on this Website (our “Website”) and how that information may be used or disclosed by us.

Our Policy does not apply to information collected on any third-party website that may link to or be accessible from our Website.

Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. By using or accessing our Website, you agree to our Policy. Our Policy may change from time to time and your continued use of the Website is deemed to be an acceptance of such changes, so please check our Policy periodically for updates.

Information We Collect About You

We collect several types of information from and about users of our Website, including, for example:

  • information we collect as you navigate through our Website, including, IP addresses, cookies and web beacons.

Information You Provide to Us

We may collect and use the following information that you provide to us, including, for example:

  • records and copies of your correspondence (including e-mail addresses), if you contact us.

Usage Details, IP Addresses, Cookies and Other Technologies

  • Usage Details and IP Addresses. We may collect statistical information about our Website users’ equipment, browsing actions and patterns. Such information derives from your visit to, any navigation of, the Website. The information may include, for example: (a) traffic, location data, logs and other communication data; (b) information regarding, the resources that you access; and (c) information about your computer and Internet connection, (e.g. including your IP address, operating system and browser type), for system administration.
  • Cookies. Cookies. We may obtain information about your general Internet usage by using cookies. A cookie is a small file stored on the hard drive of your computer. Use of cookies helps us to improve our Website and to deliver a better and more personalised service by enabling us to:
  • estimate our audience size and usage patterns.
  • store information about your preferences, allowing us to customise our Website according to your individual interests; and
  • recognise you when you return to our Website.

You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, your system will continue to accept cookies when you direct your browser to our Website. Click here to read the whole Cookie Policy.

  • Web Beacons. Pages of the Website may contain electronic images known as web beacons (also referred to as single-pixel gifs). Web beacons enable the Company to collect certain information in relation to Website users including, for example, the number of users accessing each webpage, traffic data, location data, logs and other communication data, information in relation to resources access, and information about user computer and Internet connection (including IP addresses, operating systems and browser type. Web beacons are not used to access your personal information on the Website and are only used to compile aggregated statistics concerning use of the Website and to verify system and server integrity.

Usage of the Information

We use information that we collect about you or that you provide to us, including any personal information, in the following ways:

  • to present our Website and its contents in a suitable and effective manner for you and for your computer.
  • to provide you with information that you request from us; and
  • to notify you about changes to our service.

Disclosure of Your Information

We may disclose personal information that you provide via this Website to the following third parties:

  • other companies within the Inter IKEA Holding B.V.
  • contractors and service providers which we engage to support our business; and

We may also disclose your personal information to third parties to:

  • comply with any court order or other legal obligation.
  • enforce or apply our terms of use Terms of Use (link) and other agreements; and
  • protect the rights, property, or safety of Inter IKEA Holding B.V., its franchisees, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Cookies. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our Website may then be inaccessible or not function properly.

Please note that by using the Website (or any part thereof) you will be deemed to accept and agree to our Policy. If we update our Policy, your continued use of the Website (following the posting of the revised Policy) means that you accept and agree to the terms of the revised Policy.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Policy on this page. If we make material changes to our Policy, we will notify you through a notice on the Website home page. The date our Policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about our Policy and our privacy practices, contact us at:


Privacy Policy Recruitments

Last modified: 13-06-2017

Why do we have a privacy policy?

When you (the “Candidate” or “you”) create a profile in our recruitment tool on (the “Website”) and when you apply for a specific position, you provide personal data to Inter IKEA Holding B.V. (“we” or “us”) as well as to other entities within the Inter Ikea Group (“Inter IKEA”). In this privacy policy (hereinafter the “Policy”) we will inform you about our processing of your personal data. We greatly respect our Candidates’ privacy and are committed to protecting it through compliance with this Policy. We also commit ourselves to be transparent with our Candidates by providing clear information about what personal data we process; the purpose of processing, the retention period of the personal data as well as the legal basis for the processing and other information that we are required to provide pursuant to applicable legislation.

Your personal data will be processed in the recruitment system both on our Website and in a smartphone application used by the recruiting staff of Inter IKEA. For purposes of this Policy any reference to the Website includes the smartphone application (when this is relevant).

What personal data do we process?

When a Candidate creates a profile and when the Candidate applies for a specific position through our Website, the Candidate will provide several types of personal data that we will process. We may also collect personal data about the Candidate from other sources which we will then process on our Website. The types of personal data that we may process about you are:

  1. Name
  2. Gender
  3. Nationality
  4. Date of birth
  5. Telephone number
  6. Email address
  7. Location
  8. Language
  9. User name
  10. Résumé (the résumé may include photos and videos)
  11. Education
  12. Experience
  13. Salary expectations and/or current salary
  14. Notes from the interview process (such notes may, among other things, include preferences and information about your lifestyle such as your hobbies, motivations and interests and our assessment of you as a candidate)
  15. Attachments to the application
  16. Online assessment results
  17. URL link to social media content
  18. Background checks (only if permitted by local law)

Why do we process your personal data?

We will process your personal data for purposes of administrating the recruitment process, which includes inter alia to follow-up on your application, create a candidate profile and to communicate with you in the appropriate manner (e.g. inviting you to an interview).

We will also process the personal data in order to evaluate the application which includes determining if the Candidate is eligible for a certain position, if the Candidate’s education, experience and language skills meet the requirements for the open position, whether the salary level is in line with the Candidate’s expectations and collective bargaining agreements and compensation framework. When evaluating a Candidate’s application we will process the personal data provided in the résumé and cover letter, which may contain (on an optional basis) photos and/or videos of the Candidate.

During the recruitment process, the recruiting team may take notes from e.g. interviews which may contain personal data. Such data are processed in order to evaluate the Candidate for the employment in question. During the application process you may also be asked to perform an online assessment. The results from the online assessment will be processed in order to evaluate the Candidate for the employment in question.

The Website will provide the opportunity for the Candidate to upload attachments for the recruiting team to evaluate. Any such attachment is provided on a voluntary basis and will be processed for the purpose of getting an overall picture of the Candidate and to evaluate the Candidate for the employment in question.

At Inter IKEA we believe in people and respect each other regardless of position, gender and background. Diversity, equality and inclusion increase our understanding of our customers and each other. In order for us to follow up that we reach, recruit for and embrace diversity, gender equality and inclusion we process information about our Candidates’ gender, nationality and date of birth (the provision of such personal data is optional) for statistical purposes and in an anonymous way.

Through the Website you have the possibility to connect your application to your social media accounts (such as LinkedIn, Facebook and Twitter). If you choose to provide a link to your social media accounts, we will process such personal data and review the information in your social media accounts for the purposes of getting an overall procure of you as a Candidate and to evaluate your eligibility for employment with us.

As regards background checks we will only process such personal data if required by local law in the country where the employing Inter IKEA entity is based.

If we intend to process your personal data for other purposes than the purpose for which the data was originally collected, we will notify you of such processing before we initiate it and if necessary, request your consent. For example, if your personal data are processed in relation to the recruitment for a specific position, we may ask for your consent to process your personal data in the future in relation to another position if we think that you would be a suitable candidate for another role within Inter IKEA. If you consent to this, we will process your data for the purpose of future recruitments and you will be a part of our “talent bank”. We may also at a later date ask for additional consent to use your personal data for purposes of another company within Inter IKEA that did not receive your personal data in the first instance.

Transfer/disclosure of personal data

Within Inter IKEA
The personal data provided by a Candidate will be processed by Inter IKEA Holding B.V. and may also be transferred to the company within Inter IKEA that is offering the specific position for which the Candidate has applied. Personal data will also be processed by Inter IKEA Digital Business, which is a business unit within Inter IKEA that supports the group in digital matters.

To other companies
The personal data will be disclosed to SmartRecruiters Inc., which is the supplier of the Website, that will access the personal data within the system to provide its services to Inter IKEA, as well as to SmartRecruiter’s suppliers of email and digital functions for the Website. SmartRecruiters is required to adequately safeguard your personal data and not use them for any unauthorised purposes and to ensure that its suppliers do the same.

What is the legal basis for the processing?

Unless otherwise stated in this Policy, the legal basis for our processing of personal data is consent from the Candidate. However, if we retain your personal data in order to protect our legal rights, e.g. if a discrimination process is initiated by a candidate in relation to our recruitment for a specific position, such processing of personal data is lawful based on the principle of legitimate interest, with the legitimate interest being to protect our rights in the discrimination case. The transfer of personal data to our service providers as described under Section 4 above is based on the principle of legitimate interest, with the legitimate interest being efficient administration of a joint recruitment tools for Inter IKEA. If we process background checks the legal basis for such processing will be to fulfil a legal obligation.

How long do we keep your personal data?

We will process your personal data only for as long as necessary in relation to the purposes described under section 3 above. Our general policy is that we erase your personal data one 1 year after you have been rejected a job. The reason why we keep your personal data after the termination of the recruitment process is to ensure that we have all necessary data to protect our rights should a candidate take legal actions in a discrimination process in the country where you applied for the job. If you consent to further processing of the personal data for the purposes of being a part of our talent bank, we will retain your personal data as long as you wish to remain in our talent bank. In some cases we may also process your data for a longer period of time than stated above. This may be the case if we need to protect our legal rights, for example in a legal dispute or if necessary to fulfil a legal obligation.

Protection of personal data

We take the following precautions in relation to the personal data you provide us:

We use a variety of technical and organisational security measures, including encryption and authentication tools to protect your personal data. Your personal data are stored on systems behind secure networks and is only accessible to a limited number of persons with special access rights to such systems.

For example, the companies within Inter IKEA that have access to your personal data are required to treat your personal data as confidential and to seek to maintain its security. Only recruiters and relevant managers and co-workers of the Inter IKEA entity or entities to which you directed your application and/or who are otherwise involved in the recruitment process will have access to your personal data.

International transfers
The personal data processed on our Website are stored in the European Union or within European Economic Area (EEA). If we need to transfer data outside of the EU/EEA we will only do so if this is possible from a legal and regulatory standpoint and based on a legitimate interest of Inter IKEA or specific consent from the Candidate. For example, if we would like to transfer your personal data to the US then we would rely on the Privacy Shield Framework between the EU and US and if a company is not certified under the Privacy Shield, both parties would sign the EU Model Contract Clauses.

Your rights regarding the processing of personal data

You are entitled to request that Inter IKEA Holding B.V. provides you with information about its processing of your personal data and to request correction and/or deletion of such personal data or to object to the processing of your personal data. Any such request should be sent by regular mail to the address set out in section 10 below. Inter IKEA would also like to inform you of your right to data portability.

You may withdraw your consent to the processing of your personal data at any time, but must be aware that this means that Inter IKEA can no longer process your application and that you may no longer keep your profile on our Website. Even though you delete personal data and/or withdraw your consent, Inter IKEA may retain certain of your personal data if processing is lawful based on another legal principle such as fulfilling a legal obligation or if Inter IKEA has a legitimate interest to do so.

You also have the right to make a complaint to the [data protection authority in your country] if you believe that the processing of personal data by Inter IKEA does not comply with applicable legislation.

Changes to this Policy

If we make any changes to this Policy you will be notified thereof and requested to consent to the updated processing of personal data as set out in the Policy as soon as you log in to your account on the Website and before you can continue using the site.

Contact Information

If you have questions about the processing of your personal data, requests for correction and/or deletion of personal data or if you would like to give us feed-back on our Policy and/or our privacy practices, please contact us by sending a letter to:

Inter IKEA Holding B.V.
Olof Palmstraat 1
2616 LN Delft
The Netherlands