Got a question? We're happy to help.

The IKEA business spans a wide range of areas, organisations and companies. To help you find the right contact, we've put together the most commonly asked questions, including contact details.

Here is a list of our most commonly asked questions.

  • The best place to go is the newsroom on IKEA.com
    Or the Inter IKEA Group newsroom
  • You'll find IKEA reports and publications here.

  • Inter IKEA Systems B.V., the IKEA franchisor, is constantly evaluating potential IKEA franchisees in both new and existing markets.

    When considering new franchisees, Inter IKEA Systems B.V. evaluates attributes such as:

    • experience
    • local market knowledge and presence (demonstrating ability to set up and operate IKEA stores nationally)
    • corporate culture and values
    • financial strength and ability to complete the investment process across a country and in a large-scale retail environment format

    If you want to apply to become a franchisee, please send us an email here, bearing in mind the points listed above. Thank you for your interest.

    Want to know more about our franchise system? Read more via the links below.

    The IKEA franchise system

    What is it like to be an IKEA franchisee

  • All suppliers must comply to our supplier code of conduct, IWAY. Please learn more about IWAY here. IWAY: the code of conduct for IKEA suppliers – IKEA Global 

    Our aim is to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.

    To do this, we are always looking for new partners who can supply home furnishing products, components, raw materials and services. If you are interested in becoming an IKEA supplier, please apply: 

    This form is now for all suppliers: Go to application form

  • The IKEA trademark is sometimes used without our permission. It is very important to us that our consumers are not misled, and that they can have confidence that all products bearing the IKEA trademark are genuine products.

    We therefore ask you to help us by reporting any wrongful use of the IKEA trademark or similar marks. We cannot give you any reward or compensation, but you will get a big thank you for your support in protecting the IKEA trademark and preventing fraud and misrepresentation.

    To report an infringement, please contact us. If you are also able to provide images or links with your report, that would be very helpful to us.

  • We tend to grant permission for 1) educational and training purposes (i.e. course literature) and 2) deserving causes. Material that does not fit under either of these categories is assessed on a case by case basis since we want to know the context in which the material will be used. We also tend to allow photographers to use their own photos for their own catalogues/books provided they do not use the IKEA trademark. If you want to apply for such permission, please contact us here.

  • IKEA stores are only allowed to sell within the country they are located. But, don’t worry there is a way. Visit our International Sales site to find out how.

    IKEA International Sales

  • We’re happy that you want to apply for an internship with us. We’re always looking for future colleagues who have a desire to learn about our business. For more info look here.

  • If you are a student writing a thesis or wanting to carry out an assignment for us, you’ll find a list of available topics here.

Couldn’t find what you were looking for? Try these other websites.

  • Situated in the building that housed the very first IKEA store, the IKEA Museum is for anyone who’s curious about the IKEA brand and invites visitors to follow our development decade by decade.

    ikeamuseum.com

  • The philanthropic arm of INGKA Foundation, we focus on improving the lives of vulnerable children by enabling their families to create sustainable livelihoods, and to fight and cope with climate change.

    ikeafoundation.org

     

  • IKEA Today is an opportunity to get behind the scenes at IKEA product development and experience what we are working on and how we make it happen through Democratic Design.

    ikea.today

  • IKEA Social Entrepreneurship looks to create better opportunities for vulnerable and marginalised people to live a better everyday life.

    ikeasocialentrepreneurship.org

  • ITTC is an IKEA owned test lab and training centre for our suppliers and co-workers.

  • Inter IKEA Foundation is the ultimate owner of Inter IKEA Group.

    www.interikeafoundation.com