Raise a concern

When we care about each other, we create a better everyday life together. However, despite our best efforts, things that should never happen, sometimes do anyway.

If you experience or observe misconduct in a work-related context involving Inter IKEA Group, we would like you to speak up. We offer different options to raise a concern and trust that you will choose to report in the way that feels most comfortable to you. At Inter IKEA Group we encourage open and honest dialogue in the workplace. Often it is possible to address a concern directly with the person involved, or with the support of a manager or a colleague from HR. However, we also realise that there are concerns for which a more neutral way of reporting is better or feels more suitable.

That is why we have our Raise a Concern platform. No matter which of the options you choose, we will listen and follow-up appropriately.

Edit column width
50%
raise a hand
Download Image
50%

On the Inter IKEA Group Raise a Concern platform, you are welcome to raise concerns regarding breaches or misconduct related to the Inter IKEA Group code of conduct or breaches of laws or regulations. The Raise a Concern platform gives you the possibility to speak up and be listened to.

I want to raise a concern

Do not use the Raise a Concern Platform to report an immediate threat to life or property. If you require emergency assistance, contact your local authorities. If you want to raise a concern related to the IKEA retail business, please refer to the IKEA retailer in the market in question here. If you want to raise a concern related to the IKEA Foundation, or the work it supports, visit ikeafoundation.org.

Note that, if you are a customer and would like to raise query/ complaint about a purchase or service, please go to www.ikea.com and contact the Customer Services in your country. Customer requests and complaints will not be handled through this platform.

Inter IKEA Group has different options and procedure for raising a concern. Here you can find more information about how to raise a concern and how Inter IKEA Group manages the concerns that are raised.

Concerns raised – a look at the numbers

Edit column width
50%
Ethics and integrity hand
Download Image
50%
In FY23, 129 concerns related to Inter IKEA Group were reported. The majority of the concerns were reported in the supply operations, which have the most co-workers. Most cases reported concerned either HR or business ethics related topics (e.g., harassment, discrimination, leadership behaviour, conflict of interest and bribery).
If you have a question about the Inter IKEA Group code of conduct, Raise a Concern or ethics in general, please use this contact form. Your question will be handled by the Inter IKEA Group Ethics & Integrity team.

Inter IKEA Group Raise a Concern Procedure

Read about why and how you can raise a concern; and how Inter IKEA Group manages concerns

Language
Arabic Inter IKEA Group Raise a Concern procedure Arabic_Inter IKEA Group Raise a Concern procedure
Bengali Inter IKEA Group Raise a Concern procedure
Bengali_Inter IKEA Group Raise a Concern procedure
Cantonese Inter IKEA Group Raise a Concern procedure
Cantonese_Inter IKEA Group Raise a Concern procedure
Czech Inter IKEA Group Raise a Concern procedure
Czech Inter IKEA Group Raise a Concern procedure
Dutch Inter IKEA Group Raise a Concern procedure
Dutch_Inter IKEA Group Raise a Concern procedure
English Inter IKEA Group Raise a Concern procedure
English_Inter IKEA Group Raise a Concern procedure
French Canada Inter IKEA Group Raise a Concern procedure
French Canada Inter IKEA Group Raise a Concern procedure
German Inter IKEA Group Raise a Concern procedure
German_Inter IKEA Group Raise a Concern procedure
Hindi Inter IKEA Group Raise a Concern procedure
Hindi_Inter IKEA Group Raise a Concern procedure
Hungarian Inter IKEA Group Raise a Concern procedure
Hungarian_Inter IKEA Group Raise a Concern procedure
Indonesian Inter IKEA Group Raise a Concern procedure
Indonesian_Inter IKEA Group Raise a Concern procedure
Italian Inter IKEA Group Raise a Concern procedure
Italian_Inter IKEA Group Raise a Concern procedure
Japanese Inter IKEA Group Raise a Concern procedure
Japanese Inter IKEA Group Raise a Concern procedure
Lithuanian Inter IKEA Group Raise a Concern procedure
Lithuanian_Inter IKEA Group Raise a Concern procedure
Malay Inter IKEA Group Raise a Concern procedure
Malay Inter IKEA Group Raise a Concern procedure
Mandarin Inter IKEA Group Raise a Concern procedure
Mandarin_Inter IKEA Group Raise a Concern procedure
Polish Inter IKEA Group Raise a Concern procedure
Polish_Inter IKEA Group Raise a Concern procedure
Portuguese Inter IKEA Group Raise a Concern procedure
Portuguese_Inter IKEA Group Raise a Concern procedure
Romanian Inter IKEA Group Raise a Concern procedure
Romanian_Inter IKEA Group Raise a Concern procedure
Slovak Inter IKEA Group Raise a Concern procedure
Slovak_Inter IKEA Group Raise a Concern procedure
Spanish Chile Inter IKEA Group Raise a Concern procedure
Spanish Chile Inter IKEA Group Raise a Concern procedure
Swedish Inter IKEA Group Raise a Concern procedure
Swedish_Inter IKEA Group Raise a Concern procedure
Thai Inter IKEA Group Raise a Concern procedure
Thai_Inter IKEA Group Raise a Concern procedure
Turkish Inter IKEA Group Raise a Concern procedure
Turkish Inter IKEA Group Raise a Concern procedure
Urdu Inter IKEA Group Raise a Concern procedure
Urdu_Inter IKEA Group Raise a Concern procedure
Vietnamese Inter IKEA Group Raise a Concern procedure
Vietnamese Inter IKEA Group Raise a Concern procedure